100% Satisfaction Guarantee
As our valued customer, if you're unhappy with the product, we're unhappy. It is very simple!We want you to be absolutely confident in every order you placed. If you are not satisfied with the product,we promise that you can return this item for any reasons after you buy it.Even though you just didn't like it.We can give you a guarantee that you can get full refund or replacement if you return it.We are kindly remind you that you should pay for the return shipping fee.
Service Guider
Q:Do you offer drop shipping service?
A:Yes, we offer drop shipping service.You can leave us the receiver's name, address and phone number on aliexpress when you place the order.We'll send the package according to the address information you have left.
Q:Is there any discount for bulky order?
A:Yes, we can provide wholesale price and faster shipping method for bulky order. If you are a wholesaler,please feel free to contact us by TradeManager or email, we will reply you within 24 business hours(except holiday).
Q:
Shipping
We ship worldwide by DHL,FedEx,UPS,TNT,ePacket,EMS,China Post Air Mail,China Post Ordinary Small Packet Plus
,Correos Economy ,AliExpress Saver Shipping ,AliExpress Standard Shipping,ePacket
and so on.You can select the shipping method you need. USUALLY ORDER LESS THAN $5 WE SEND IT VIA China Post Ordinary Small Packet Plus
We are not responsible for delays or other issues that are the responsibility of the shipping service. However we will help you to track the package until you get.
Please notice that we don’t pay any Duty or Tax for you if your order was been held in your Custom.Any import charges or fees are the buyer's responsibility. If the package cant be delivered because of the buyers reason (including refusing to sign), buyer should afford all the extra cost.
If you have any special requirement about the declaration, please leave us a note when you place the order.
Feedback
Important!!! Please feel free to contact us before leaving a Neutral or Negative feedback, we will resolve the issue immediately.
Your satisfaction and comments are very important to us. If you like our products and service, please take a minute to leave us a positive
We are proud to offer reliable shipping services across the United States. Our goal is to bring you great value and dependable service wherever you are in the country.
Packages from our U.S. warehouse are shipped via USPS.
Packages from our international warehouse (if applicable) may be shipped via ePacket or EMS, depending on the item's size and weight.
You won’t typically encounter customs fees when shipping within the U.S. However, in rare cases where items come from an international warehouse, custom fees may apply. We are not responsible for any such fees.
Shipping time varies based on product origin. This is our estimate:
| Destination | *Estimated Delivery Time |
| United States | 5–20 Business days |
*Please allow an additional 2–5 business days for order processing.
Yes, you will receive an email once your order ships that contains your tracking information.
Items from the same order may be shipped separately due to logistics, even if you selected combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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