We are proud to offer reliable shipping services across the United States. Our goal is to bring you great value and dependable service wherever you are in the country.
Packages from our U.S. warehouse are shipped via USPS.
Packages from our international warehouse (if applicable) may be shipped via ePacket or EMS, depending on the item's size and weight.
You won’t typically encounter customs fees when shipping within the U.S. However, in rare cases where items come from an international warehouse, custom fees may apply. We are not responsible for any such fees.
Shipping time varies based on product origin. This is our estimate:
| Destination | *Estimated Delivery Time |
| United States | 5–20 Business days |
*Please allow an additional 2–5 business days for order processing.
Yes, you will receive an email once your order ships that contains your tracking information.
Items from the same order may be shipped separately due to logistics, even if you selected combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely beautiful! The picture doesn’t justify the reality, it is heavy (the way I like) the color is beautiful and I compare it with my 18k solid gold jewelry and color looks the same, and most important it’s hypoallergenic, I have very sensitive skin and I'm allergic to a lot of metals and till now I was wearing only solid gold jewelry, this is my first pleated gold over silver and it didn’t give me any allergic reaction. I absolutely love this necklace which looks like solid gold and love the shop. This isn’t my first item that I purchased from them and all of them are absolutely beautiful!
When I bought this I was really surprised at the advertisement, nice looking, my daughter would love it so I bought it. When she puts it on, it looks really great for a small necklace and she is really pleased with it. That is all that matters to me, because she is the one that will wear it. I may buy a longer one soon.
I am obsessed with this chain. Purchased for my wife for her birthday. I went through three other chains from other places and returned them all before finding this one and it being perfect. It’s very lightweight and comfortable, and looks very classy. 10/10 would recommend.
Love the color and quality, but the size is not thick enough for me.
Love the chain!!! I’m actually happy I made this purchase. The color and size is perfect. Recommend it to everyoneeeeee!
I love this necklace. It is fun and stylish. It definitely looks and feels much more expensive than it is.
She Loves It!! ❤️ A perfect gift for a birthday. Recommend it!